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At Violet London, we’re committed to offering exceptional value every day. That’s why we proudly offer a Price Match Guarantee against major UK retailers. If you find the same product at a lower price elsewhere, we’ll match it — it’s as simple as that.

✅ How It Works

If you find an identical product for less at one of our approved UK competitors, just let us know before or within 7 days of purchase, and we’ll match the lower price.

📌 What Qualifies for a Price Match?

  • The product must be identical (brand, size, model number, barcode/SKU).

  • It must be new, not used or refurbished.

  • It must be in stock and available for immediate purchase at the competitor’s store or website at the time of verification.

  • The price comparison must include delivery or service fees, if applicable.

  • The lower price must be a standard advertised price, not achieved through voucher codes, app discounts, or cashback sites.

📄 What You’ll Need to Submit

  • A screenshot or link showing the competitor’s lower price

  • Retailer’s name

  • Product details (model number, barcode, etc.)

  • Your Violet London receipt (if already purchased)

🧾 How to Claim

  1. Visit our shop or contact customer service online

  2. Provide product and competitor info

  3. Once verified, we’ll match the price or refund the difference

    📧 Email: info@violetlondon.co.uk
   📍Visit: Leatherhead Store or use        Online Chat

🛍 Eligible UK Retailers

Argos, John Lewis, Currys, Tesco,

Sainsbury’s, Boots, Marks & Spencer,

Next, Superdrug, B&Q, The Range, 

TK Maxx (online only), Robert Dyas

❌ What We Can’t Match

  • Marketplace sellers (e.g. eBay, third-party Amazon)

  • Out-of-stock items

  • Prices that require discount codes, vouchers, or app-only deals

  • Clearance, bundle, flash, or limited-time deals

  • International sites or currency conversions

  • Basket-level discounts or combination offers

⚖️ Terms & Conditions

  • Price match must be requested at purchase or within 7 days.

  • We reserve the right to verify all claims.

  • If the competitor’s item is out of stock, we can’t honour the match.

  • Discount codes, promo codes, or basket-based offers do not qualify.

  • Each product is eligible for one price match only.

  • Valid only for UK purchases (in-store or online).

👑 Shop Confidently

Our Price Match Guarantee is part of our promise to deliver great value, transparency, and outstanding service — every single day.

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